Sales, pricing & demand

Promo codes & discounts

Percentage or fixed discounts with usage limits and minimum order rules.

3 min read

Dynamic pricing (time & demand)

Automatic price adjustments based on schedule or sales velocity.

3 min read

Payment plans (instalments)

Let fans split ticket cost over weekly or monthly Stripe subscription charges.

3 min read

Virtual queue for high-demand on-sales

Admit fans fairly from a waiting room into checkout.

3 min read

Verified-fan presale (organizer setup)

Registration, fair selection, and access codes before public sale.

4 min read

Waitlist management

Auto-promote fans when tickets cancel or inventory increases.

2 min read

Issuing refunds (full & partial)

Stripe refunds, inventory restore, and waitlist promotion.

3 min read

Official resale & transfers (organizer)

Enable fan-to-fan resale and free transfers safely.

3 min read

Affiliates & referral rewards

Track attribution links and reward partners who drive ticket sales.

3 min read

VAT & Gift Aid (UK)

Flat-rate VAT and charity Gift Aid on eligible registrations.

3 min read

Abandoned checkout recovery

Automated emails when fans leave Stripe Checkout incomplete.

2 min read

Isla AI — build events, pricing & copy

AI-assisted event creation, marketing text, and pricing suggestions.

3 min read

Embed widget & custom domains

Sell tickets on your website or your own domain.

3 min read

Eventbrite import & sync

Pull existing Eventbrite events and keep fields aligned.

2 min read

Demand control overview (queue + presale + bots)

Combine queue, verified-fan, staggered on-sales, and hCaptcha.

3 min read

Promo codes & discounts — complete organizer guide

Percentage, fixed, and BOGO codes with limits, ticket-type rules, and checkout behaviour.

5 min read

Official resale marketplace — organizer setup

Let fans safely resell tickets with markup caps, Stripe fulfilment, and fraud protection.

4 min read

Ticket transfers — send to a friend

Organizer controls for free transfers between attendees without resale.

3 min read

Staggered on-sale windows

Tier ticket type or code group availability by date and time.

3 min read

Refunds to store credit

Issue organizer store credit instead of card refunds when enabled.

2 min read