Before you publish paid tickets
Every paid event needs an active Stripe Connect Express account with charges enabled.
- Open Event → Settings → Payout account
- Choose an existing Connect account (Media Hub, Giving, or another event) or create new
- Complete Stripe onboarding (identity, bank details)
- Wait for status active — the dashboard blocks publish until then
Free-only events can publish without Connect.
Per-event accounts
Each event can use its own Connect account — useful when co-promoters or transport operators need separate payouts.
After publish
- Public URL:
https://www.ticketingbook.com/e/{slug} - Checkout runs on the connected account with platform application fees
- Webhooks fulfil orders automatically — registrations flip to confirmed/paid
Troubleshooting
- Publish button disabled — Connect not active or ticket types missing
- Checkout error — reconnect Stripe or verify charges_enabled in Settings