Who this is for
Organizers using Sendifai Events (ticketing addon) — concerts, church gatherings, conferences, tours, and community events sold on ticketingbook.
Core event lifecycle
- Create — title, dates, venue, ticket types, branding
- Configure — seating, promos, add-ons, surveys, payout account
- Publish — public page at
/e/{slug}on ticketingbook - Sell — Stripe Checkout, free registration, or payment plans
- Deliver — email confirmation, PDF ticket, QR, Apple/Google Wallet
- Operate — check-in, box office, reports, refunds
Feature map
Ticketing & commerce
- Ticket types (free/paid), sale windows, quantity limits
- Promo codes, bundles, add-ons (parking, coach, merch)
- Flat-rate VAT and Gift Aid (UK charities)
- Payment plans (instalments via Stripe)
- Per-event Stripe Connect payouts
- Full and partial refunds with inventory restore
- Official resale and ticket transfers
- Waitlist with auto-promotion when tickets return
Demand control
- Virtual queue (fair admission to high-demand on-sales)
- Verified-fan presale (registration + selection + access codes)
- Staggered on-sale windows
- hCaptcha bot defence
- Abandoned-cart recovery emails
Venue & experience
- Assigned seating with interactive seat maps
- Seat holds during checkout
- Multi-session events (conference days / multiple showtimes)
- Recurring event series
- Registration surveys and custom questions
- Companion-seat validation for accessible seating
Delivery & fan account
- QR tickets (static or rotating for premium security)
- Apple Wallet and Google Wallet passes
- My tickets — email code or passkey sign-in
- Ticket lookup without an account
Growth & marketing
- Multi-city tours (grouped discovery + tour pages)
- Transport listings (coach/shuttle as linked events)
- Public org calendar and iCal feed
- Embeddable widget and custom domains
- Affiliate / referral tracking
- Eventbrite import and sync
- Isla AI — build events, pricing suggestions, marketing copy
On-site operations
- Check-in scanner and kiosk mode
- Offline check-in sync
- Box office / volunteer sales mode
- Attendee badges and printing
- Session-level check-in for multi-track events
Reporting
- Revenue, attendance, and check-in analytics
- Export-friendly attendee lists
Tiers
Ticketing is an add-on with Starter, Pro, and Scale tiers. Some features (advanced reports, certain demand tools) require Pro or Scale — your dashboard shows upgrade prompts when needed.
Not built yet
Sponsor/exhibitor booths, livestream DRM paywall, A/B event pages, Stripe Tax API (jurisdictional), and automated affiliate commission payouts via Connect are on the roadmap — not in the help articles as live features.